Research study: Tinder Enterprise recommends provisioning Sophos thanks to Giacom

This past year Giacom happily turned into one of the first actually step 3 suppliers having Sophos in the uk. We involved with Robert Marchant regarding Tinder Organization to their exposure to modifying Sophos licences over to Giacom.

Tinder Agency is actually an it help organization providing telecoms, It devices, community structure and much more to different enterprises. We have been a good Giacom lover for more than five years.

Great! Any queries we have will always be responded quickly, and you will Giacom’s training tips was massively helpful for the services party. The Account Movie director Samantha Fleming indicated us in direction of Giacom’s degree webinars, that are simple and simple so you can breakdown.

Financially the audience is really happy with the straightforward pick buy techniques and you will month-to-month deals. Eg, Sophie Rea from your loans group might have been very useful when you look at the in order that our statements usually line up with the commission runs. Including we never ever had any difficulties with membership running, even for analogy when the a conclusion-affiliate alter their team title your class handle they very it does not trigger one fee waits – your own finance cluster will always be shag inside it.

We have been an effective Sophos gold lover for approximately number of years. 1st i looked at a good amount of cybersecurity solutions and you may Sophos was the top – all of our provider party speed they extremely.

Whenever Sophos launched they might use distributors in place of providing it lead to you, our very own Sophos Account Manager open to sort out the fresh key getting united states.

Example: Tinder Agency recommends provisioning Sophos thanks to Giacom

So we was in fact create with other Affect Service provider (CSP) unlike Giacom. Initially i failed to mind because this CSP had decent on the web critiques – even so they ended up being a headache! In the 1st 6 months we’d factors like 3 additional nonresponsive Account Managers, rate misquotes, borrowing notes not being honoured, licences not activated, and much more. Including, a prevent-users try prepared over monthly due to their the brand new Sophos licences, and then we was indeed chasing for this day-after-day – it absolutely was an absolute almighty faff!

As soon as i comprehend when you look at the Giacom’s publication which they was basically in addition to Sophos distributors, i got in connection with Samantha to help us switch-over.

Samantha and you can Sophie was very beneficial obtaining you install having Sophos, also the Sophos Expert people was basically great which have getting united states precise estimates and you will reacting the inquiries. Top honors times which have Giacom are fantastic, within 24 hours we can trigger our very own Sophos licences – instead of our past vendor in which we could getting wishing days.

And additionally Giacom’s documentation are much simpler and much easier to help you procedure. Our very own earlier Sophos vendor got longer and you will complicated get buy forms, but Giacom’s models try easy and quick to help you fill out.

“Switching our Sophos agreements over ukraine date bezplatná zkuÅ¡ební verze to Giacom has actually of course spared all of us some time stress! I don’t have to bother with awaiting people facts in order to be solved and i also usually do not waste time chasing after answers relaxed such I did inside my earlier in the day CSP.”

Giacom resolve people technology products very quickly. Emma Hadley about Finance party and you may Tracey Seymour on the Sophos Pro people already manage our title deals, their rate and professionalism has been a beneficial assist!

Altering our Sophos contracts out to Giacom has obviously protected you some time and stress! It is good comprehending that in 24 hours or less regarding filling out a PO new Sophos group tend to activate the transaction instead of procedure. I don’t have to be concerned about waiting for one situations so you’re able to getting fixed and i cannot spend your time chasing answers relaxed such as Used to do at my early in the day CSP.

Along with Giacom has united states advanced for the any of our product upgrades otherwise change. A recent example occurs when Samantha assisted united states circulate all of our Microsoft 365 licences over to Microsoft’s The Business Experience (NCE) and you can prepared us to the NCE speed change.

Through Giacom we could provide all of our avoid-profiles eleventh hour signal ups so you can Sophos, due to the fact there isn’t any holding out. Also, he has got the option of possibly identity otherwise month-to-month Sophos licences to match its providers.

To have Sophos and you will Microsoft 365 absolutely, this service membership is fantastic. The staff who I’ve verbal so you can also have short responses. Samantha usually registers the telephone as well as facilitate me personally having things that aren’t part of the lady big date-to-day. I would a hundred% of course suggest Giacom!

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In 2020, Giacom, DWS and you will Partnership Road became an element of the same gang of companies, combining three route leading possibilities – telecoms, affect software services and you will cloud charging you.